Most customers book with whoever answers first.
Mande is an AI lead capture, texting and booking platform for small service businesses. The website widget collects a name and mobile number, answers from your own content, and lets visitors book and pay a deposit themselves.
From $299 a month for one location, month to month.
How is Mande different from a contact form?
Mande replaces the contact form with a conversation: the visitor leaves a name and number, gets an answer on the page, and books without a phone call.
What does Mande include?
Mande puts every step in one platform, grouped by the job each tool does: capture the enquiry, convert it into a booking, and keep the customer coming back.
Capture
Answer the visitor and keep the conversation.
- AI assistantAnswers from your own content and shows its sources, books or moves visits for known customers, and takes a message instead of guessing.
- Lead form and text-backEvery chat starts with a name, mobile number and message, with consent text, then continues in the chat or by SMS.
- Knowledge basePages from your website arrive as proposals you review, plus PDFs, Word documents and question and answer pairs.
- Unified inboxWeb chat, SMS, email, Slack and Facebook Messenger in one thread per person, with delivery receipts.
Convert
Turn the conversation into a booked appointment.
- CRM and pipelineOne record per person across channels, with tags, segments, custom fields and a drag-and-drop pipeline.
- Booking and depositsA public booking page with per-staff hours, service lengths and buffers, and self-serve rescheduling from the text.
- PaymentsDeposits, card-on-file and no-show fees through Stripe, paid into a Stripe account in your business's name.
- LocationsEach location gets its own assistant, phone number, conversations, staff calendar and permissions.
- Conversation mapA drag-and-drop map of the assistant with eight block types, version history, publish and restore, and a test chat.
Keep
Follow up so the customer comes back.
- AutomationsTwelve ready-made workflows: speed-to-lead, confirmations, reminders, review requests and win-backs.
- CampaignsSMS and email sends to the customers with a given tag or stage, not your whole list.
- Review requestsReview requests by text with tracked links to your Google review page.
- ReportsFunnel conversion, win rate and median speed-to-lead.
How does Mande turn a website visitor into a booking?
Mande handles the five steps between a question on your website and an appointment on your calendar.
The lead arrives first
A visitor leaves a name and mobile number before the chat starts, so no conversation is anonymous.
The assistant answers
Questions are answered from your own content, at any hour, with a hand-off to your team when needed.
The CRM keeps the record
The lead lands in a real CRM with a pipeline, one record per person across channels.
Follow-up runs itself
Speed-to-lead texts and reminders go out on their own, and marketing follow-ups never land during quiet hours.
The customer books
The customer picks a time, pays a deposit if you take one, and reschedules from the confirmation text.
Why does answering first matter?
Most enquiries go to more than one business. Mande replies while the visitor is still on your page, keeps the conversation going in the chat or by text, and books the appointment before a competitor gets back to them.
- Replies in seconds, day or night
- Every conversation starts with a name and mobile number
- Marketing follow-ups wait out your quiet hours
How can you trust a new platform with your leads?
Mande has no case studies yet, and it would be easy to dress this page in logos and quotes that do not exist. Here is what you can check instead.
- The platform is live. The booking page linked here is a working Mande booking page, not a mockup.
- Your lead data stays yours. It is never sold or shared, and it is not pooled across businesses.
- Payments never pass through Mande. Stripe pays into an account in your business's name.
- The SMS side is carrier-registered. STOP, HELP and opt-outs are honored automatically, and marketing texts wait out quiet hours.
- It knows what it does not know. When a question needs you, the assistant takes a message and texts your team instead of guessing.
Try it yourself
Book a slot on a real Mande booking page
Pick a time, get the confirmation text, and reschedule from the link in it. The page runs on the platform right now.
See a live Mande booking pageWhich businesses is Mande built for?
Mande is built for small service businesses that live on enquiries and appointments. Med spas are the anchor, and these twelve trades all work the same way: an enquiry, a conversation, then a booked appointment.
Answer your next enquiry before a competitor does
Connect your own content and Mande starts answering visitors, texting back and booking appointments.
From $299 a month for one location, month to month.